Studio inquiries

Orders, shipping, and custom inquiries

Reach out directly for dispatch updates, fiber care instructions, or custom batch orders woven on our Rhode Island floor looms.

Studio guidelines

Shipping and exchange guidelines

Every piece leaves our Ocean State studio packed by hand with recycled paper wrap and clear textile care notes.

Dispatch
Guarantee
Commissions

3 to 5 day shipping

14-day return window

Custom weave lead times

In-stock ornaments and home goods ship via USPS ground within three to five business days. Tracking details arrive by email the moment parcels leave the bench.

We accept returns on unwashed, unused goods within fourteen days of arrival. Return postage remains the buyer responsibility unless an item arrives with structural defect.

Custom table runners and wholesale souvenir ornament orders require four to six weeks for warping, weaving, and finishing. Use the form below to begin discussion.

Direct inquiry

Send a note to the loom

Whether asking about restock dates for coffee milk ornaments or planning a bespoke set of table linens, send your message below. We respond within two studio working days.